Question2

 

2. What people, organization, and technology factors should be addressed when deciding whether to allow employees to use their personal smart phones for work?

PEOPLE
•    If employees are allowed to work with more than one type of mobile device and operating system, companies need an effective way to keep track of all the devices employees are using.
•    When employees make change to their personal phones, such as switching cellular carriers, changing their phone number or buying a new mobile devices together. Company will need to quickly and flexibly ensure that their employees are still able to remain productive.
•    Firm need an efficient inventory management system that keep track of which devices employees are using, where the device is located. Whether it is being used, and what software it is requirement.
•    A firm’s software development teams need to have one professional focused on ensuring that new applications will be easily usable and useful on smart phones. The applications and software need to be used on mobile devices to connect to the firm`s existing IT platform and company-wide CRM, SCM, and ERP systems. The mobility experts can help company leverage mobility more effectively. Companies need to ensure that sensitive or confidential information is secured by using technologies that allow them to wipe data from devices remotely or encrypt data when a device is stolen or missing so that it cannot be used.

ORGANIZATION
•    Integrate mobile devices to corporate and it strategy company needs to carefully examine their business process and determine whether or not mobility makes sense for them
•    The security, inventory management, support, integrating mobile devices into pre-existing IT functions and systems, and measuring return on investment should be addressed when deciding whether to allow employees to use their personal smart phones for work.
•    When employees make changes to their personal phones, companies need to quickly and flexibly ensure that their employees are still able to remain productive. Firms need and efficient inventory management system that keeps track of which devices employees are using, where the device is located, whether it is being used, and what software it is equipped with company needs to provide adequate technical support for every employee who is using a variety of phones and operating systems. When employees are not able to access critical data or encounter other problems with their mobile devices, they will need assistance from the information systems department.

TECHNOLOGY
•    With the variety of phones and operating system available, providing adequate technical support for every employee could be difficult
•    A firm software development teams can benefits from having one person specifically focused on ensuring that new application will be easily usable and useful on smartphone
•    The corporate IT resources are important for managing and maintaining a large number of devices in an organization. The company’s networks must be configured to receive connections from the employees’ mobile devices and operating systems to access the company’s information.